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To serve you better, we've assembled a list of our residents' most frequently asked questions. If you don't find your answer here, feel free to contact us.
Frequently Asked Questions
What hours is City Hall open?
The City Auditor is in the Office on the first Monday of the month to prepare for the Council meeting. Other times are as needed. Please call first to be sure the Auditor is in the Office.
Do I need a permit to replace my deck?
You do not need a permit to replace a deck IF the new deck is the same size as the existing deck. If the new deck is larger than the original, then a permit will be required.
I am interested in applying for a job with the City of Rutland, what do I do?
You will need to fill out an application if available. Please ensure you meet the qualifications for the position you wish to be considered for. If you would like to include a resume, simply attach it to the completed application. You may mail or drop off the application at City Hall. Interviews will be scheduled accordingly.
Does the City of Rutland hire part time employees?
Yes, we do hire part time employees. Availability of these positions will be posted here when available.
What is the process for getting a building permit?
Take a moment to read all required information provided on the form. Then print and fill out the building permit application form and return to city hall. Should you have any additional questions, please feel free to give us a call or send us an email. We will be happy to help you.
Sanitation & Recycling
When is the recycling pickup day?
Please refer to the monthly schedule. Remember, observed holidays will alter the normal routine (they will be marked on the calendar).
What do I do if I am experiencing low water pressure?
Check your meter and the surrounding area for possible leaks. Then call City Hall to report low pressure for your area.
Why do I have a previous balance and late fee when I know I sent in my payment?
Your payment may have been received after the due date or it has not have been received at all. Just call the City Auditor's Office for help with this issue.
How could I have used so much water?
Check your statement to see if your usage was estimated last month and read this month which could account for the volume increase. You may also want to check to see if you have a leaky or running toilet or dripping faucet that may be difficult to detect. If you can't figure out the problem, call the City Office.
New Resident Resources
How do I sign up to receive Alerts and News & Notices?
Simply click the "Sign Up for Alerts" button located ……fill out the brief form with your preferred contact information and click submit